Contact Us : 1 800 233 6667 | 022 402 11 088


FAQs
What is the deposit amount to be paid at the time of International Tour Booking?
How early / late can I book on your International tour?
What is your procedure for International Tour full payment?
What are the details you need at the time of International Tour Booking?
What is the Visa Procedure?
Are Visas guaranteed if we join your tour?
What happens if I cancel the International tour after paying deposit?
What happens if I cancel the International tour after paying full amount?
How much time it takes for the International tour Refund?
We are two Adult - one Child below 12 year will we get third bed?
We are three Adult - how we will be be Accommodate?
We are two Adult + two Children below 12 years how we will be accommodated?
We have Infant traveling with us - will we get all the facility?
How do I book flights ?
How can I book a multi- sector itinerary?
Can I make a booking over the phone ?
How do I know that my booking is confirmed ?
Can I change my flights after they are confirmed ?
How do I Book Hotels ?
 
What is the deposit amount to be paid at the time of International Tour Booking?

One can enroll His/Her name for the tour by paying 50% of the total tour cost for any tour as advance. The balance amount must be paid at least 30 days before schedule date of departure of the tour, without waiting for reminder from our side.


How early / late can I book on your International tour?

Normally it is advisable that you book your trip 60 days in advance for the smooth procedure of the ticketing, hotel booking etc. Else minimum period differs from destination to destination.


What is your procedure for International Tour full payment?

As per our Company's policy you are required to pay the balance payment of the tour prior to 30 days of departure. Without waiting for reminder from our side. You may pay by Cash, Chq. / Draft or deposit in our different Bank A/c.


What are the details you need at the time of International Tour Booking?

1. Photo Copy of the valid Passport and send original Passport also (minimum 6 month from date of traveling)
2. Exact name as mentioned in your Passport.
3. Date of birth of the people who are Traveling.
4. Your proper address and contact details.
5. Room requirement.
6. Meal request.


What is the Visa Procedure?

The Visa requirements vary from Country to Country, you can check by clicking on the Visa link provided on our Website for specific details and requirements. We do assist and process Visas for most destinations on your behalf.


Are Visas guaranteed if we join your tour?

We can not give any guarantee for any Visas. We submit the Visa application on behalf of you. Consulate may ask for personal interview or may reject your Visa. (Visa fees are non-refundable)


What happens if I cancel the International tour after paying deposit?

INR 25,000/- is non-refundable amount is forfeited. Plus your Visas fees and our sevice charge for Visa.


What happens if I cancel the International tour after paying full amount?

The Cancellation charges policy are as follows:
1. Cancellation will be accepted in writing only (per person)
2. From the date of Booking to 31 days prior to departure.........25%
3. Between 30 days to 16 days prior to departure.....................50%
4. Between 15 days to 06 days prior to departure.....................75%
5. Between 05 days to date of departure................................100%


How much time it takes for the International tour Refund?

Refund will be give in 30 days from date of written cancellation received by Ace Tours.


We are two Adult - one Child below 12 year will we get third bed?

We have given two pricing for the child below 12 years (1) One with bed (2) One without bed your may choose as per your requirement and make payment accordingly.


We are three Adult - how we will be be Accommodate?

You will get one room with three beds (one double bed plus one extra bed/coat/metress).


We are two Adult + two Children below 12 years how we will be accommodated?

If you are booking both the child without bed then you will get only one double bed room and all four of you have to be accommodated in this case we strongly recommend to book one child with bed.


We have Infant traveling with us - will we get all the facility?

No, you cant get seats in Airlines as well as in coach/train, No Baby food available with us.


How do I book flights ?

All flights bookings (including low cost carriers) are available online , visit http://ace1world.com/AceFlight.asp . You can make booking by calling us on +91-22-40211088 or +91 - 261 - 6718888.


How can I book a multi- sector itinerary?

Multi-sector hotel rooms,tour packages & flights can be booked by calling us on +91-22-6774 8774 or +91 -261- 2656 850.


Can I make a booking over the phone ?

Yes, you can call us on +91 -22-402 11 088 or +91-261-671 8888.


How do I know that my booking is confirmed ?

Whether a booking is made online or over the phone, a confirmation would be sent to you via e-mail, which would include your reservation number and travel details.


Can I change my flights after they are confirmed ?

While most airlines allow tickets to be changed, a fee is applicable. Changes,however, depend on the airline you've made your bookings on.


How do I Book Hotels ?

All international & domestic Hotels are available for online booking , visit on www.ace1world.com.


 
 
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